Privacy &  Disclaimer Notices

Privacy Notice.

Effective date: 19th November 2025 (Reviewed)

Privacy Notice.

This Privacy Notice explains what NBT Offices will do with your personal data and your rights concerning that processing. NBT Offices LTD. is registered as a Data Controller with the Information Commissioner’s Office (ICO)

Who will own my data once I submit it?

NBT Offices LTD.

Why do you need my information?

The types of personal information we collect from you will vary depending on our relationship – e.g.  you may be a visitor to our website or premises, a tenant, an employee, a contractor, a supplier, a supporter or partner.

Some general examples of the type of information we may collect and hold about you are as follows:

•       full name and preferred title.

•       postal address.

•       telephone number(s).

•       email address.

•       business activity.

•       records of correspondence.

•       Emergency contacts.

•       bank or credit card details.

•       donation and gift aid details.

•       information you enter into our websites.

•       details of how you use our website via cookies. (Note: Cookies don't contain personal data, but do uniquely identify your browser and device).

•       photographs, voice recordings and video footage.

•       CCTV footage on our premises.

Some personal information is classed as “sensitive personal information” or “Special Category Data”. This includes:

•       Racial or ethnic origin.

•       Religious beliefs or other beliefs of a similar nature.

•       Physical or mental health condition.

•       Sexual life or sexual orientation.

We will only process Special Category Data where strictly necessary. We will do this with your consent and is most likely to occur if an individual is a tenant or member of staff. 

What allows you to use my information?

NBT Offices Ltd will use the most appropriate lawful basis (or bases) when processing your data. We will only process your personal data if at least one of the following basis applies:

1.      Contract

In order to fulfil a contract with you we will need to process and store your data. E.g.

•       To fulfil a tenancy agreement.

•       To manage financial transactions with you.

•       To reply to your enquiries

2.      Legitimate interest

In certain situations, we collect and process your personal data for purposes that are in our legitimate organisational interests. However, we only do this if there is no overriding prejudice to you by using your personal information in this way. E.g.

•       To ensure we know how you prefer to be contacted.

•       To provide you with information, products and services.

•       To produce statistics for internal and external reporting purposes.

•       To keep a record of our relationship with our stakeholders.

•       If the NBT Offices Ltd. business is sold to another company.

3.      Consent

For any situations where we cannot legally process your information as a part of our contract to you or as a legitimate interest, we will ask for your explicit consent to use your personal information for a specific purpose. E.g.

•       To add you to a marketing mailing list.

•       To seek your feedback on specific services or developments via a survey.

•       To use a photograph of you on our website.

4.      Legal obligation

Where processing is necessary for compliance with a legal obligation to which we are subject. E.g.

•       To disclose employee salary details to HMRC.

•       To support a health and safety incident, fire or burglary investigation, or to prevent a crime.

5.      Vital interest

Where processing is necessary to protect the vital interests of you or of another natural person. E.g.

•       In the case of a medical emergency.

6.      Public task

NBT Offices LTD does not have any plans to process your personal data under the lawful basis of public interest or to exercise official authority.

Who will my information be shared with?

Your information is only accessible by NBT Offices LTD. who are bound by appropriate policies and procedures to protect your information.

We do not sell your information under any circumstances.

There are certain circumstances under which we may disclose your personal information to third parties. These are as follows:

•       To our own service providers, who process data on our behalf and on our instructions. We ensure all third parties we work with have privacy policies and practices in place that comply with UK data protection laws.

•       Where we are under a duty to disclose your personal information in order to comply with any legal obligation (for example to government bodies and law enforcement agencies).

Do I have to provide this information and what will happen if I don’t?

You do not have to provide us with any information, but you will not be able to engage with NBT Offices LTD. services if you do not. We will also be unable to contact you for any reason.

How long will you keep this data for and why?

NBT Offices LTD will only retain your personal information for as long as there is a need to keep it in connection with the purposes for which it was collected. We may keep your personal data after a particular matter or exchange has concluded for record keeping purposes and to be able to respond to follow up queries.

In some cases, we are obliged to retain your personal data to comply with legal or statutory obligations (for example, to keep records of contractual or financial matters).

In the event that you ask us to stop sending you communications, we will retain certain details, such as your name and email address, but only to ensure that you are not contacted again.

How will my information be stored?

NBT Offices LTD will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same.

Will this information be used to take automated decisions about me?

No

Will my data be transferred abroad and why?

NBT Offices LTD use secure systems to collect and store your data. Where possible we use services that do not transfer data outside the European Economic Area (EEA). Where this is not possible we ensure robust security and data protection policies in place by the third-party systems suppliers we use.

What rights do I have when it comes to my data?

Under the UK General Data Protection Regulation, you may have the following rights with regards to your personal data:

• The Right to be informed – you have the right to know exactly how NBT Offices LTD. collects and uses your personal data.

• The Right to subject access – you have the right to see a copy of the personal data that NBT Offices LTD. holds about you and find out what it is used for.

• The Right to rectification – you have the right to ask NBT Offices LTD. to correct or remove any inaccurate data that we hold about you.

• The Right to erasure (right to be forgotten) – you have the right to ask NBT Offices LTD. to remove data that we hold about you.

• The Right to restriction – you have the right to ask NBT Offices LTD. to restrict the processing of data that we hold about you.

• The Right to data portability – you have the right to ask for your data to be transferred back to you or to a new provider at your request.

• The Right to object – you have the right to ask NBT Offices LTD. to stop using your personal data or to stop sending you marketing information, or complain about how your data is used.

• The Right to prevent automated decision making – you have the right to ask NBT Offices LTD. to stop using your data to make automated decisions about you or to stop profiling your behaviour (where applicable).

Please note that not all rights apply in all situations. To find out more about your rights under the UK GDPR, please visit the Information Commissioner’s website.

Questions

At NBT Offices LTD, we respect your concerns about privacy and have tried to keep this notice as simple as possible. If you have any questions about our privacy policy please contact us:

To request a copy of your data or ask questions about how it is used, contact:

·        Email: offices@nextbigthing.email

·        Post: Office 1, Chimney Building, Clock Tower Park, Longmoor Lane, Liverpool. L10 1LD

Complaints

You can complain directly to NBT Offices LTD by writing to:

You also have the right to complain to the Information Commissioner’s Office using the following details:  

• The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

• Telephone: 08456 30 60 60 or 01625 54 57 45

• Website: www.ico.org.uk

We may update this Privacy Policy from time to time. When we make changes, we’ll update the “Effective Date” at the top of this page.